Support
Answered by the developer, usually within 2 business days.
Open a request
The help center lets you track your request and our replies in one place.
What to include
- Your Atlassian site URL and the app name.
- What you expected to happen and what happened instead.
- Steps to reproduce and screenshots, if useful.
Please don’t send passwords, API tokens or personal data we don’t need.
Feature requests
Missing something — customer import, group sync, organization fields, something else? Tell us through the help center. Requests from admins decide what we build next.
Security issues
Report vulnerabilities privately to security@momentra.dev. See Security.
Response times
Support hours, priorities and response targets are listed in our Support SLA.